Telegram. Creating a bot

What is a Telegram bot

Telegram-bot is a special account for your company, where you can communicate with customers using pre-defined scripts.

A bot's account is different from a live person's account. Username bots always end with the word bot (for example, english_school_bot)

• The bot automatically processes and sends messages to your users

• Chatbot responds to customers 24/7

• You can activate integration with your system and all requests will be automatically created in it

• Bot helps to automate marketing, sales, and business processes and reduces the load on human operators

Creating a Telegram bot

To create a bot, go to the Telegram app and search for bot @BotFather

@BotFather – the official assistant for creating and editing bots in Telegram. Below we will tell you how to create a bot.

The entire process of creating a Telegram bot is shown on one screenshot:

1️⃣ Send the command /start to start a dialog with the bot.

2️⃣ Send the command /newbot to create a bot. If you already have a bot, type the command /mybots and select an existing one.

3️⃣ Enter the name of the bot in English to match the name of your company.

4️⃣ Enter the username of your bot. This can be a combination of your bot's name and the word bot. For example: NameBot or Name_bot

5️⃣ ✅ Your bot is ready! Enter the command/tokenand get access to your bot for further work with it. It usually looks like this: 3245214234:AAsdgfgre87qJddYccR-ynswefcWz21324