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Telegram. Creating a bot

What is a Telegram bot

Telegram-bot is a special account for your company, where you can communicate with customers using pre-defined scripts.
A bot's account is different from a live person's account. Username bots always end with the word bot (for example, english_school_bot)
  • The bot automatically processes and sends messages to your users
  • Chatbot responds to customers 24/7
  • You can activate integration with your system and all requests will be automatically created in it
  • Bot helps to automate marketing, sales, and business processes and reduces the load on human operators

Creating a Telegram bot

To create a bot, go to the Telegram app and search for bot @BotFather
@BotFather – the official assistant for creating and editing bots in Telegram. Below we will tell you how to create a bot.
The entire process of creating a Telegram bot is shown on one screenshot:
Send the command /start to start a dialog with the bot.
Send the command /newbot to create a bot. If you already have a bot, type the command /mybots and select an existing one.
Enter the name of the bot in English to match the name of your company.
Enter the username of your bot. This can be a combination of your bot's name and the word bot. For example: NameBot or Name_bot
✅ Your bot is ready! Enter the command/tokenand get access to your bot for further work with it. It usually looks like this: 3245214234:AAsdgfgre87qJddYccR-ynswefcWz21324