REST: it uses methods of GET, POST, PATCH, DELETE.JSON:limit - offset pagination..limit - The maximum number of results in the request (no more than 100).offset - shift by ordinal number (by default:0)./api/auth/login/ with your authorization data (see "Authorization"). shop_id as a parameter(Shop) - The central element in the HighTouch platform. It combines bot scenarios, connected channels, a user and application database, and a set of settings. A single platform user can manage multiple stores. For example, a partner gets access to his store and the stores of connected customers.(Bot) - is a messenger account that is used to communicate with the user.(BotUser) - a user in a messenger who communicates with the bot. The same person will be represented by different users in different messengers!(Lead) - are forms (questionnaires) filled out by users.(Order) - Orders in the online store. They contain customer contact information and a basket of goods.(Step) - The main building block of the bot's script. Most often, a step is a single message sent by the bot to the user, followed by the platform performing certain actions depending on the type of step.(MenuItem) - buttons, which move the user between steps.