REST
: it uses methods of GET
, POST
, PATCH
, DELETE
.JSON
:limit - offset
pagination..limit
- The maximum number of results in the request (no more than 100).offset
- shift by ordinal number (by default:0
)./api/auth/login/
with your authorization data (see "Authorization"). shop_id
as a parameter(Shop)
- The central element in the HighTouch platform. It combines bot scenarios, connected channels, a user and application database, and a set of settings. A single platform user can manage multiple stores. For example, a partner gets access to his store and the stores of connected customers.(Bot)
- is a messenger account that is used to communicate with the user.(BotUser)
- a user in a messenger who communicates with the bot. The same person will be represented by different users in different messengers!(Lead)
- are forms (questionnaires) filled out by users.(Order)
- Orders in the online store. They contain customer contact information and a basket of goods.(Step)
- The main building block of the bot's script. Most often, a step is a single message sent by the bot to the user, followed by the platform performing certain actions depending on the type of step.(MenuItem)
- buttons, which move the user between steps.