Custom fields

A variable is a place where any subscriber data is stored. Variables can store the information received from the subscriber in order to use them later in scripts.

Variables have a name and type (Text, Number, Image, Yes/No, JSON).

Variable names must contain Latin letters or an underscore character, for example: product_selected age

The values of the variables are different for each subscriber. It is convenient to think of variables as columns in an Excel table. This way, when you add variables, you add fields that will be filled in for each subscriber:

	Variable “name“	Variable “phone“	Variable "product_selected"
Subscriber 1	The Dude	+7-916-444-…..	Carpet
Subscriber 2	Luke Skywalker	+7-495-310-…..	Glowing sword
Subscriber 3	Tyler Durden	not defined	Soap

There are system variables that have already been created beforehand. The values in them will be inserted automatically.

Переменная	Назначение
name	Имя собеседника (абонента) чат-бота
phone	Телефон (номер WhatsApp) собеседника (абонента) чат-бота
bot_user_id	Идетификатор собеседника (абонента) чат-бота
start_parameter	Содержимое первого сообщения от пользователя